Kwik Trip’s jobs brochure was sitting on the counter when I stopped by for gas and a fish sandwich ($1.49) this noon.
The first thing that meets the eyes of a job applicant are Kwik Trip’s CORE VALUES:
HONESTY AND INTEGRITY
We are honest in all our business interactions with our co-workers and business partners and expect the same in return.
We show respect for everyone in what we say and do.
We strive to excel in everything we do. We are committed to producing high quality products and services at a superior value for our customers.
We are grateful for our success and share our appreciation with our co-workers, but we do not seek public recognition.
Two other values – Innovation and Work Ethic – complete the list.
When I first saw the Kwik Trip marquis several years ago, I objected to the name. I don’t like quick! Everything is quick or, now, “kwik”! I’m slowing down. I prefer slow. But I since learned that the people inside Kwik Trip are much different from the name on the marquis. The people behind the cash registers demonstrate honesty and integrity (“Sir, don’t forget your wallet! Sir . . . !”), respect, commitment to doing their jobs well (excellence), and a humble spirit.
When I finished my sandwich I took the brochure home with the thought of publishing a post here and recommending to the President White a crash course in Kwik Trip Core Values and training. Then I remembered one of the the President’s most outrageous quick insights into his Core Values:
And, just as quickly, I plunged from a high hope to reality – “Never mind. Some things are hopeless!” And, as the House prepares to vote today on the repeal and replacement of the Affordable Care Act, I’m keeping especially close watch on my wallet.
- Gordon C. Stewart, Chaska, MN, March 25, 2017.